Privacy Policy

How we protect your personal and health information

Last Updated: September 10, 2024

Overview

This Privacy Policy describes the collection, use, and disclosure practices with respect to Hawkins Insurance Group and The Insurance Hawk brand ("we," "us", "our," or the "Company") and its website, theinsurancehawk.com, and any other websites or platforms that the Company may create in the future (the "Platform").

The purpose of the Platform is to provide information and tools to licensed insurance agents and prospective insurance agents ("Agents"). We also receive information about individuals who are interested in insurance or financial products ("Consumers") and make such information available to licensed insurance agents who assist individuals with the purchase of the products. We may also work with "Lead Vendors" – companies that collect inquiries from Consumers and pass such inquiries to Agents and Company representatives. Lead Vendors must obtain appropriate consent from Consumers to be contacted regarding specific products before providing us with such Consumers' information.

This Privacy Policy uses the term "Personal Information" to describe information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Applicability of HIPAA and GLBA

Since we facilitate the sale of a diverse range of insurance products, our processing of some information on behalf of our agents may fall under another state or federal regulatory framework, like the Health Insurance Portability and Accountability Act ("HIPAA") and related state laws, or the Gramm-Leach-Bliley Act ("GLBA") and related state laws.

Specifically, we act as a Business Associate (as defined by HIPAA) if we receive client Protected Health Information ("PHI") from lead vendors or on behalf of a health plan that is a Covered Entity (as defined by HIPAA). In our role as a Business Associate we collect, use, and disclose PHI to provide services for or on behalf of health plans. For more information about how PHI is used and disclosed, please review the applicable health plan's Notice of Privacy Practices.

When we receive client information pertaining to certain insurance or financial products, we may collect non-public personal financial information, which is regulated by GLBA. For more information about how non-public personal financial information is used and disclosed, please review the GLBA Notice provided by the financial institution that issued the clients' policies or products.

This Privacy Policy applies to personal information that is not covered by HIPAA or GLBA.

Personal Information We Collect / Sources of Personal Information

The table below details the categories of Personal Information that we may collect or obtain through the operation of the Platform. In addition to the sources listed below, we may collect this information from third-party service providers or vendors, including data analytics providers.

CategoryDescription
Contact InformationConsumers' and Agents' name, phone number, and email address, as well as Consumers' postal address. We may collect this information about Consumers from Lead Vendors, Agents, insurance carriers, data brokers, and agencies.
Login CredentialsThis includes username and password when Agents or Consumers choose to create an account with us.
Identification Information*Agents' National Producer Number and Social Security number. Consumers' driver's license, Social Security, and/or similar government-issued identification numbers.
Demographic Information*Consumers' age, date of birth, marital status, language preference, ethnicity, race, and sex or gender.
Health Information*Consumers' health information provided in the course of discussions with an Agent or representative, which is relevant to the processing of an application for an insurance or financial product.
Commercial InformationInformation about the products requested by Consumers, including information entered into insurance and/or financial product applications.
Internet ActivityAutomatically collected information on users' interaction with the Platform, including browsing history, duration of browsing session, device ID, and IP address.
Geolocation DataWe collect geolocation, which may include precise geolocation, from users automatically and may also collect this from advertising networks.

Some or all of the types of Personal Information marked with an asterisk (*) may be considered "sensitive" personal information according to some state laws.

How We Use the Personal Information We Collect

We may use or disclose the Personal Information that we collect for one or more of the following purposes:

  • Operate the Platform
  • Communicate with you regarding the Platform
  • Contact Consumers through our employed agents regarding insurance and/or financial products in which the Consumer expressed interest
  • Address users' and Consumers' inquiries
  • Process transactions
  • Tailor the content and information that we may send or display to you
  • Analyze use of our products and services
  • Develop new products and services
  • Comply with legal obligations
  • Protect our rights, property, and safety or the rights, property, and safety of others

How We Share the Personal Information We Collect

We may disclose all categories of Personal Information described above to the third parties listed below for the purpose of facilitating the sale of insurance and/or financial products to individuals who are interested in purchasing such products.

  • With Our Service Providers: We may share Personal Information with third parties who perform services for us or on our behalf.
  • With Our Business Partners: This includes our affiliates in the insurance or financial industry, insurance carriers, and marketing organizations.
  • With Law Enforcement: We may share Personal Information to comply with the law or assist in law enforcement.
  • With Our Independent Agents and Advisors: Agents and advisors have access to Personal Information about Consumers.
  • With Data Analytics Providers: Third-party providers may collect Personal Information for targeted advertising purposes.

Children Under the Age of 16

The Platform is not intended for children under 16 years of age. We do not collect information about individuals under the age of 16. No one under age 16 may provide any information through the Platform. We do not knowingly collect Personal Information from children under 16, and we do not have actual knowledge that we sell or share the Personal Information of children under 16.

If you are under 16, do not use or provide any information through the Platform. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information. Depending on your state of residence, you may have the following rights:

  • Right to know what personal information we collect about you
  • Right to delete personal information
  • Right to correct inaccurate personal information
  • Right to opt out of the sale or sharing of personal information
  • Right to opt out of targeted advertising
  • Right to data portability
  • Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

Retention of Data

We retain Personal Information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we refer to these criteria in order to determine retention period:

  • Whether we have a legal or contractual need to retain the data
  • Whether the data is necessary to provide our Platform
  • Whether our Consumers or Agents would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated

Data Security

No security is foolproof, and the Internet is an insecure medium. We cannot guarantee absolute security, but we work hard to protect our Company and you from unauthorized access to or unauthorized alteration, disclosure, or destruction of Personal Information that we collect and store.

Third Party Applications and Integrations

Our Platform uses third-party applications and integrations to enhance its experience. We disclaim any and all liability and responsibility for the use of these applications and integrations, and encourage you to review their individual privacy policies before using our Platform or otherwise engaging with us.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Platform prior to or on the effective date of the changes. By continuing to access or use the Platform after those changes become effective, you acknowledge the revised Privacy Policy.

Contact Information

If you have any questions or comments about this notice, or the ways in which we collect and use your personal information, please do not hesitate to contact us at:

Phone: (817) 800-4253

Email: info@hawkinsig.com

Address:
101 Summit Ave. Suite #215A
Fort Worth, TX 76102