Accessibility Statement
Our commitment to digital accessibility and ADA compliance for all users
Last Updated: 9/15/2025
Our Commitment to Accessibility
Hawkins Insurance Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
This website is partially conformant with WCAG 2.1 Level AA standards. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.
Accessibility Features
Our website includes the following accessibility features:
- Keyboard Navigation: Full website functionality available via keyboard
- Screen Reader Support: Proper heading structure and alternative text for images
- Color Contrast: Meeting WCAG AA contrast ratio standards
- Responsive Design: Content adapts to different screen sizes and zoom levels
- Focus Indicators: Clear visual focus indicators for keyboard users
- Semantic HTML: Proper use of HTML elements for better accessibility
- Contrast Options: High contrast and inverted color schemes
- Motion Control: Reduce animations for users sensitive to motion
- Screen Reader Optimization: Enhanced compatibility with assistive technologies
Known Issues
We are aware of some accessibility limitations and are actively working to address them:
- Some third-party embedded content may not be fully accessible
- Certain interactive elements are being enhanced for better keyboard navigation
- Some form validation messages are being improved for screen reader clarity
Note: We are continuously working to resolve these issues and implement improvements.
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
- Voice recognition software (Dragon NaturallySpeaking)
- Keyboard-only navigation
- Switch navigation devices
- Magnification software
Browser Compatibility
This website has been tested for accessibility with the following browsers:
Chrome
Latest version
Firefox
Latest version
Safari
Latest version
Edge
Latest version
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Hawkins Insurance Group
Email: info@hawkinsig.com
Phone: +1 (817) 800-4253
Location: San Antonio, TX
Business Hours: Mon - Fri: 8AM - 6PM CST
When contacting us about accessibility, please include:
- The web page URL where you encountered the issue
- A description of the accessibility barrier
- Your contact information for follow-up
Assessment Methods
Hawkins Insurance Group assessed the accessibility of this website through the following methods:
- Self-evaluation using automated accessibility testing tools
- Manual testing with keyboard navigation
- Screen reader testing with NVDA and VoiceOver
- Color contrast analysis
- Third-party accessibility audit (planned)
Ongoing Efforts
We are committed to continuous improvement of our website's accessibility. Our ongoing efforts include:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- User testing with people who have disabilities
- Incorporating accessibility into our development process
- Staying current with accessibility standards and guidelines
This accessibility statement was created on 9/15/2025 and is reviewed regularly to ensure accuracy and currency.