Accessibility Statement

Our commitment to digital accessibility and ADA compliance for all users

Last Updated: 8/23/2025

Our Commitment to Accessibility

Hawkins Insurance Group is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

This website is partially conformant with WCAG 2.1 Level AA standards. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML markup for screen reader compatibility
  • Proper heading hierarchy (H1, H2, H3, etc.)
  • Alternative text for images and graphics
  • Keyboard navigation support
  • Focus indicators for interactive elements
  • High contrast color combinations
  • Resizable text up to 200% without loss of functionality
  • ARIA labels and landmarks for screen readers
  • Accessible forms with proper labels and instructions
  • Skip navigation links

Accessibility Tools

We provide an accessibility widget on our website that allows users to customize their browsing experience:

  • Text Size Adjustment: Increase or decrease font sizes
  • Contrast Options: High contrast and inverted color schemes
  • Motion Control: Reduce animations for users sensitive to motion
  • Screen Reader Optimization: Enhanced compatibility with assistive technologies

Known Issues

We are aware of some accessibility limitations and are actively working to address them:

  • Some third-party embedded content may not be fully accessible
  • Certain interactive elements are being enhanced for better keyboard navigation
  • Some form validation messages are being improved for screen reader clarity

Note: We are continuously working to resolve these issues and implement improvements.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Voice recognition software (Dragon NaturallySpeaking)
  • Keyboard-only navigation
  • Switch navigation devices
  • Magnification software

Browser Compatibility

This website has been tested for accessibility with the following browsers:

Chrome

Latest 2 versions

Firefox

Latest 2 versions

Safari

Latest 2 versions

Edge

Latest 2 versions

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers or have suggestions for improvement.

Contact Methods:

  • Email: accessibility@hawkinsinsurancegroup.com
  • Phone: [Your Phone Number]
  • Mail: [Your Business Address]
  • Response Time: We aim to respond within 2 business days

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

  • U.S. Department of Health and Human Services
    Office for Civil Rights
    Website: hhs.gov/civil-rights
  • U.S. Department of Justice
    Disability Rights Section
    Website: ada.gov

Assessment and Testing

Hawkins Insurance Group assessed the accessibility of this website using the following methods:

  • Self-evaluation using automated accessibility testing tools
  • Manual testing with keyboard navigation
  • Screen reader testing with NVDA and VoiceOver
  • Color contrast analysis
  • Third-party accessibility audit (planned)

Ongoing Efforts

We are committed to continuous improvement of our website's accessibility. Our ongoing efforts include:

  • Regular accessibility audits and testing
  • Staff training on accessibility best practices
  • User testing with people who have disabilities
  • Incorporating accessibility into our development process
  • Staying current with accessibility standards and guidelines

This accessibility statement was created on 8/23/2025 and is reviewed regularly to ensure accuracy and currency.