HIPAA Notice of Privacy Practices
How we protect your health information and your privacy rights
Effective Date: 9/15/2025
Your Rights Regarding Your Health Information
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Our Legal Duty
We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this notice about our privacy practices, our legal duties, and your rights concerning your health information.
How We May Use and Disclose Health Information About You
For Treatment
We may use or disclose your health information to facilitate medical treatment or services by providers. This includes coordination of care and consultation between providers regarding your treatment.
For Payment
We may use and disclose your health information to obtain payment for services provided to you. This may include determining eligibility or coverage under a health plan and obtaining prior authorization.
For Health Care Operations
We may use or disclose your health information for health care operations purposes. These activities include:
- Quality assessment and improvement activities
- Reviewing competence or qualifications of health care professionals
- Underwriting, premium rating, and other insurance activities
- Conducting or arranging for medical reviews, audits, or legal services
Special Situations
As Required by Law
We will disclose your health information when required to do so by federal, state, or local law.
Business Associates
We may disclose your health information to contractors, agents, and other business associates who need the information to provide services to us.
Public Health Activities
We may disclose your health information for public health activities and purposes including disease prevention, injury reporting, and FDA notifications.
Your Rights
Right to Inspect and Copy
You have the right to inspect and copy your health information that may be used to make decisions about your care.
Right to Amend
If you feel that your health information is incorrect or incomplete, you may ask us to amend the information.
Right to an Accounting of Disclosures
You have the right to request an accounting of disclosures of your health information made by us.
Right to Request Restrictions
You have the right to request a restriction or limitation on how we use or disclose your health information.
Right to Request Confidential Communications
You have the right to request that we communicate with you about health matters in a certain way or at a certain location.
Right to a Paper Copy
You have the right to obtain a paper copy of this notice from us upon request.
Changes to This Notice
We reserve the right to change this notice and to make the revised or changed notice effective for health information we already have about you as well as any information we receive in the future.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services.
How to File a Complaint:
- Email: info@hawkinsig.com
- Phone: +1 (817) 800-4253
- Location: San Antonio, TX
- Online: hhs.gov/civil-rights
- Phone: 1-800-368-1019
- TDD: 1-800-537-7697
Important: All complaints must be submitted in writing. You will not be penalized for filing a complaint.
Contact Information
Hawkins Insurance Group Privacy Officer
Email: info@hawkinsig.com
Phone: +1 (817) 800-4253
Location: San Antonio, TX
Business Hours: Mon - Fri: 8AM - 6PM CST
This notice was published and becomes effective on 9/15/2025. We are required by law to maintain the privacy and security of your protected health information.